I can not believe a business owner treats people who spends their money in his store like this. I wish I knew this before I bought two bikes there. I will never recommend this awful person to anyone. Beware!!!! DO NOT SHOP AT ERNIE'S- OVERPRICED RIP OFF WITH NO CUSTOMER SERVICE!!
This has been one of the great local businesses in Massillon for many years.
Friendly and helpful people. Rents bicycles of various kinds at a competitive rate. Also operates a kayaks and canoes rental. There's a coffee, ice cream, and deli shop on site. Tow path for walking and biking is a stone's throw away.
Amazing service. I purchased a bike new last year from the North Canton store. Since then I have put about 400+ miles on it. A few days ago I was riding on the towpath and I noticed my rear derailleur was constantly slipping out of know where. Ernie's in Massillon just happened to be along the way and I stopped in and told them about the problem. The young lady working there grabbed my bike, figured out the problem and test rode all within 10 minutes. I was back on the trail and trouble free at NO COST! I was very impressed.
My wife and I were wanting to do more biking, we decided to purchase new bikes. We looked around and ended up at Ernies Bike Shop-Massillon. The great staff there showed us several models and put us in the perfect bike for the type of riding we are looking to do. From a good selection of bikes to personally fitting you in your new bike Ernie's is the place to find your new bike. Thanks Guys.
Very knowledgeable and friendly staff. I take my bike there every year for a tune up. They always do a great job for a fair price.
If I could give less than one star I would because of how rude and awful Ernie of Ernie's bike shop was to me. I have bought two bikes from this store, rented bikes, and have had many repairs also done here so I have spent PLENTY of money in this store. I brought in a bike on June 9th that needed the handle bars raised so the piece was $20 and with labor it was almost $60. If that wasn't bad enough, when I saw the bike it had a 5" inch rip in the seat which I know for a fact it was not there when I dropped it off. I understand accidents happen so I brought the bike back in so Ernie could do the right thing by me but that was not the case. He was unbelievably rude and and a downright jerk to me. He accused me of bringing it in this way. I explained to him that I was not pulling anything I just thought he should make it right. He had and employee try on a $8 seat bonnet which he expected me to pay for. I explained to him that I just spent $60 on the center handlebar post and I was not putting any more money into this bike. He took the bonnet back, turned around and mumbled "oh well" and walked back into the building.
Ernie S Bicycle Shop is a US Bicycle Store based in Massillon, Ohio. Ernie S Bicycle Shop is located at 135 Lake Ave NW, Massillon, OH 44647, USA.
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