Wonderful staff and facility! The decision as to whether or not to place a loved one in an assisted living facility is not an easy one...especially when you consider all of the horror stories you hear about various facilities. The Inn at University Village is such a tremendous option. The care the staff provides is such a refreshing relief. I highly recommend anyone facing this decision to consider the Inn at University Village.
My Grandmother enjoys living here. The aides and nurses have treated her kindly and she seems much happier than when she was living alone. However, there is one person I do not like. One of the receptionists is extremely unfriendly and rude - I believe her name was Barb. I was really put off by her attitude on the occasion that I called to get information before my Grandmother moved in and she hadn't seemed to shake it a week or two later when I came by to visit. I wasn't sure where my Grandmother's room was and she gave me the information but was quite rude the entire time like I was inconveniencing her. I would love to give the Inn 5 stars but I still have a sour taste in my mouth from these experiences.
Coming from a health care provider that visits many different facilities, this is one of the best in the whole northeast Ohio area, which really means a lot. Highly recommended!
The Inn At University Village is a US Health facility based in Massillon, Ohio. The Inn At University Village is located at 2650 Ohio State Dr SE, Massillon, OH 44646, USA.
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